Responsible Gaming

Gaming Should Be Entertainment

At Rocket Play, we believe that online casino gaming should be an enjoyable form of entertainment, not a way to earn money or solve financial problems. If you choose to play, do so responsibly and only with money you can afford to lose.

Age Verification

Rocket Play is only available to players who are 18 years of age or older, or the legal gambling age in your Australian state or territory, whichever is higher. We are committed to preventing underage gambling and require all players to verify their age during registration.

If you are under the legal age, please do not register or attempt to gamble.

Warning Signs of Problem Gambling

Problem gambling can develop gradually. If you recognise any of these warning signs, seek help immediately:

• Spending more time or money on gambling than intended
• Chasing losses by gambling more to recover money lost
• Neglecting family, work, or other responsibilities due to gambling
• Hiding gambling activities or lying about gambling habits
• Borrowing money or going into debt to gamble
• Feeling anxious, irritable, or restless when not gambling
• Using gambling to escape problems or cope with stress
• Failed attempts to stop or control gambling
• Friends or family expressing concern about your gambling

If you experience any of these signs, please reach out for help immediately.

Self-Help Tools & Responsible Gaming Features

Rocket Play provides tools to help you maintain control over your gambling:

• Deposit Limits: Set daily, weekly, or monthly limits on the amount you can deposit
• Loss Limits: Set maximum limits on losses over a specified period
• Reality Checks: Receive regular reminders about how long and how much you've been playing
• Session Limits: Set time limits for gaming sessions
• Self-Exclusion: Temporarily or permanently exclude yourself from accessing your account
• Account Closure: Request permanent closure of your account

To access these tools, please contact our support team or visit your account settings.

Support Organisations

If you or someone you know is struggling with problem gambling, help is available. Please contact one of these organisations:

Australia

• Gambling Help Online
  Website: www.gamblinghelponline.org.au
  Free counselling and support services for problem gambling

United Kingdom

• GamCare
  Website: www.gamcare.org.uk
  Free support, information, and counselling for problem gamblers
• GamStop
  Website: www.gamstop.co.uk
  National self-exclusion scheme for online gambling

Canada

• Responsible Gambling Council
  Website: www.responsiblegambling.org
  Resources and support for problem gambling

United States

• National Council on Problem Gambling
  Website: www.ncpgambling.org
  Helpline: 1-800-GAMBLER (1-800-426-2537)
  Support, resources, and referrals for problem gambling

If You Need Help, Reach Out Now

Problem gambling is treatable, and recovery is possible. You don't have to struggle alone. If you're concerned about your gambling or someone else's gambling, please contact one of the support organisations listed above. They provide free, confidential, and non-judgmental assistance.

Your wellbeing is important to us. Seek help today.